Fitness Industry Award Classification Levels

The Fitness Industry Award comprises seven tiers of employee classification, each determining the minimum wage entitlements. Clause 15 of the Award outlines the specified minimum wages, with provisions for reduced rates applicable to employees aged 19 or younger.

Recently, the Award, revised in 2020, incorporated classifications for tennis coaches and instructors, highlighted in bold below. The descriptions of the seven levels are as follows:

 

Level 1


An employee at this level works under direct supervision with specific instructions and procedures and after appropriate in-house training. Duties may include any or all of the following:

  • general counter duties including reception, taking bookings, members and membership enquiries, sale of products, activities organising and customer liaison;
  • general tidying/cleaning of immediate work area;
  • undertaking structured training/learning in the following areas:

  1. clerical assistant duties including switchboard operation, reception, information services, taking bookings;
  2. providing general assistance to employees of a higher grade, not including cooking or direct service to customers;
  3. cleaning, tidying and setting up of kitchen, food preparation and customer service areas, including cleaning of equipment, crockery and general utensils;
  4. assembly and preparation of ingredients for cooking;
  5. handling pantry items and linen;
  6. setting and/or wiping down tables, removing food plates, emptying ashtrays and picking up glasses;
  7. general cleaning, gardening and labouring tasks;
  8. door duties, attending a cloakroom or car park not involving the handling of cash;
  9. providing general assistance to tennis coaches in the delivery of tennis coaching or classes; and
  10. swimming and water safety teaching. To avoid doubt, an employee is classified at Level 2 or above if their duties include being responsible for the provision of any part of swimming and water safety teaching without being directly supervised as part of structured training/learning.

 Level 2

An employee at this level has:

  • completed 456 hours training at Level 1 so as to enable the employee to perform work within the scope of this level;
  • a swim and water safety teacher or coach qualification;
  • duties which include being responsible for the provision of any part of swimming and water safety teaching without being directly supervised as part of structured training/learning; or
  • holds a Gymnastics Australia Coach Accreditation.

An employee at this level:

  • performs work above and beyond the skills of an employee at Level 1 and to the level of their training; and
  • works from instructions or procedures and under direct supervision either individually or in a team environment, and is primarily engaged in one or more of the following duties:
  1. assisting with classes and directing activities in a centre;
  2. attending to equipment and displays,e.g. pool attendant, pool plant operating, including basic pool plant duties (e.g. water quality testing) unless this work is performed by an employee at a higher classification level;
  3. providing customer advice, sales and services;
  4. operating a switchboard and/or telephone paging system;
  5. clerical duties, involving intermediate keyboard skills with instructions;
  6. program/ticket selling and general sales involving receipt of monies and giving change, including operation of cash registers, use of electronic swipe input devices;
  7. laundry and/or cleaning duties involving the use of cleaning equipment and/or chemicals;
  8. maintaining general presentation of grounds;
  9. door duties, attending a cloak room or car park;
  10. serving from a snack bar, buffet or meal counter;
  11. supplying, dispensing or mixing of liquor, including cleaning of bar area and equipment, preparing the bar for service, taking orders and serving drinks;
  12. non-cook duties in a kitchen;
  13. beginner swimming and water safety teacher ,being a person who provides any part of swimming and water safety teaching without being directly supervised as part of structured training/learning or the holder of any current qualification with the following competencies:
    • SISCAQU002 Perform basic water rescues
    • SISCAQU008 Instruct water familiarisation, buoyancy and mobility skills
    • SISCAQU009 Instruct water safety and survival skills
    • SISCAQU010 Instruct swimming strokes

These competencies reflect the Australian Skills Quality Authority’s (ASQA) approved skill set for a Swimming and Water Safety Teacher. Any amendments to these competencies made by ASQA will apply for the purposes of interpreting this award.

  1. A coach of beginner swimmers (including mini and junior squads), being a holder of a current recognised “Junior Coach and Assistant Coach” swimming coaching qualification or equivalent;
  2. Coaching beginner tennis or providing general assistance to tennis coaches in the delivery of tennis coaching or classes, having completed an introductory coaching course or equivalent; or
  3. Coaching gymnastics, being a holder of a current Gymnastics Australia Coach Accreditation or equivalent.

 Level 3

An employee at this level works under general supervision which requires operation within defined areas of responsibility with adherence to established guidelines and procedures and who is employed to carry out work associated with the centre’s operations or holds a Gymnastics Australia Coach Accreditation.

An employee at this level is able to fulfil a role at Level 1 and 2 where relevant and supervises Level 1 and 2 employees where requested.

An employee at this level may also be:

  • A swimming and water safety teacher being a holder of any current qualification with the relevant Industry Competencies, who has:
  1. performed 12 hours per year of recognised workshops and 250 hours of paid swimming and safety teaching under this award and who holds a second recognised instructing qualification; or
  2. delivered 350 hours of paid swimming and water safety teaching under this award; or
  • A coach of beginner swimmers (including mini and junior squads), being a holder of current recognised “Bronze Licence for Coaching” swimming coaching qualification or equivalent; or
  • A pool lifeguard who has been appointed to the position of pool lifeguard by the employer and has completed a nationally-recognised Lifeguarding qualification; or
  • A holder of a current Gymnastics Australia Coach Accreditation or equivalent who has participated in 12 hours per year of recognised professional development and performed 1500 hours of coaching.

 

Level 3A

An employee at this level performs the duties of a Level 3 and who:
  • Holds a:
  1. Fitness Industry or Sport Coaching (specialising in tennis) AQF Certificate Level III qualification relevant to the classification in which they are employed or equivalent; or
  2. In respect to gymnastics coaches, holds a current Gymnastics Coach Accreditation and Sport Coaching AQF Certificate Level III; and
  • Utilises the skills and knowledge derived from the Sport Coaching (specialising in tennis) or relevant AQF Certificate Level III competencies relevant to the work undertaken at this level.

 Level 4

An employee at this level works under limited supervision and guidance and is required to exercise initiative and judgement in the performance of their duties and who is employed to carry out work associated with the centre’s operations or holds a Gymnastics Australia Coach Accreditation. An employee at this level receives broad instructions and their work is checked intermittently.

An employee at this level may also be:

  • A swimming and water safety teacher, being a holder of any current qualification with the Industry Competencies:
  1. Performed 12 hours per year of recognised workshops and 500 hours of paid swimming and water safety teaching under this award and who holds a third recognised teaching qualification, or
  2. Delivered 700 hours of paid swimming and water safety teaching under this award, or
  • A coach of beginner swimmers (including mini and junior squads), being a holder of a current recognised “Bronze Licence for Coaching” swimming coaching qualification or equivalent, who has:
  1. Performed 12 hours per year of recognised workshops and 500 hours of coaching beginners and attended a recognised seminar/conference within the past 12 months; or
  2. Delivered 700 hours of coaching to beginner swimmers.
  • A senior pool lifeguard, being a holder of industry-recognised pool lifeguard qualifications as detailed in clause A.3.3(c) of the Award and who has been appointed by the employer to lead a team comprised of qualified pool lifeguards, and/or persons undertaking a nationally-recognised course of lifeguarding to become pool lifeguards; or
  • A gymnastics coach being the holder of a current Gymnastics Australia Coach Accreditation, who has participated in 12 hours per year of recognised professional development and 3,000 hours of coaching gymnastics.
Level 4A

An employee at this level performs the duties of a Level 4:
  • Holds a:
  1. Fitness Industry or Sport Coaching (specialising in tennis) AQF Certificate Level IV qualification relevant to the classification in which they are employed or equivalent; or
  2. In respect of gymnastics coaches, holds a current Gymnastics Australia Coach Accreditation and Sport Coaching AQF Certificate Level IV; and
  • Utilises the skills and knowledge derived from the Sport Coaching (specialising in tennis) or relevant AQF Certificate Level IV competencies relevant to the work undertaken at this level;
  • Is employed to carry out work associated with the classification of tennis centre Club Professional.

 

Level 5

An employee at this level:
  • Holds a Fitness Industry or Management (specialising in tennis) or Sport Coaching AQF Diploma level or equivalent;
  • Utilises the skills and knowledge derived from the Fitness Industry or Management (specialising in tennis) or Sporting Coaching AQF Diploma level relevant to the work undertaken at this level;
  • Is employed to carry out work associated with the classification of Fitness Trainer, Fitness Specialist, tennis centre Master Club Professional or tennis centre High Performance Coach; and
  • Has demonstrated an ability to train or develop programs for special groups.

An employee at this level exercises high levels of initiative and judgement with broad instruction in the performance of their duties. An employee at this level would be able to supervise Level 4 employees where requested.

 Level 6

An employee at this level has duties which include but are not limited to:

  • supervision of front desk, including customer liaison and rostering of front office staff;
  • supervision, training and coordination (including rostering) of employees within their respective work area to ensure delivery of service;
  • those of a trade qualified person in a single trade stream and the giving of trade directions to Level 1 to 5 employees;
  • supervision of floor staff; or
  • overseeing the day to day activities and operations of the business.

 Level 7

An employee at this level is engaged in supervising, training and coordinating employees, is responsible for the maintenance of service and operational standards and exercises substantial responsibility and independent initiative and judgement with a requisite knowledge of their specific field and of the employer’s business.

An employee at this level has:

  • worked or studied in a relevant field and/or has specialist knowledge, qualifications and experience;
  • formal trade or technical qualifications relevant to the employer in more than one trade or technical field, which are required by the employer to perform the job;or
  • specialist post-trade qualifications which are required by the employer to perform the job and organisation or industry specific knowledge sufficient for them to give advice and/or guidance to their organisation and/or clients in relation to specific areas of their responsibility.

 Indicative duties at this level are:

  • general supervision of catering or retail functions;
  • centre administration involving supervision of staff and systems and coordinating events; or
  • development of in-house training programs for instructors and co-ordinators.

If you’re unsure about which Award your employees fall under, or how to accurately comply with your relevant Award, speak with one of our experts today to get tailored advice and simplified guidance.

How HR Connect can help

If you require assistance with Award interpretation, compliance advice, disciplinary issues concerning staff, HR Connect can help. Our HR Advisors will be able to guide you through each step of the process and provide template documents as part of our subscription packages.

 

 

About HR Connect

HR Connect is one of Australia’s leading providers of HR & workplace safety advice services, designed to help small business owners make confident and compliant business decisions.

 

Disclaimer

The information provided in these knowledge base articles is general in nature and is not intended to substitute for professional advice. If you are unsure about how this information applies to your specific situation we recommend you contact HR Connect for advice. The information in this summary is correct as of August 2021.

This article will change over time, as Modern Award legislation relating to this Industry or Occupation is passed by the Fair Work Commission. Originally published on 20 February 2024.

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